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January 2012
We're delighted to have been re-approved as an ILM Centre (Institute of Leadership and Management) for another 4 years up to 17 January 2016. We'll be running new open ILM programmes from September 2012 to coincide with the introduction of new ILM qualifications.
December 2011
Congratulations to two of Red Vanilla's most frequent customers
University of Sheffield - University of the Year, 2011 Times Higher Education Awards.
Sheffield Teaching Hospitals NHS Foundation Trust - Trust of the Year (North) 2011, Dr Foster Hospital Guide
7th September 2011
AUA Yorkshire Conference and Jubilee Lecture
We're delivering two sessions at this Association of University Administrators regional conference being held at the University of Huddersfield. Session 1 introduces a range of free tools for improving customer experience and session 2 is our ever popular "What Shape Are You?" visual assessment tool for discovering communication preferences.
May 2011
Customer Service Training Awards 2011 - Finalist

Jon Colman was a finalist in the Customer Service Training Awards 2011 - Customer Service Training Professional of the Year - General Caterogy. The category winner was Everything Everywhere - the brand name for the new T-Mobile & Orange tie -up. So no discgrace in losing out to such a big brand name!
November 2010
Price Freeze
Our prices will be held until December 2011 to help our clients, particularly those in the public sector with their purchasing decisions.
September 2010
Red Nose for Red Vanilla
We're going to be facilitating a team away-day for Comic Relief's London based HR team in September. We're not charging Comic Relief for this work so this is a small Red Vanilla contribution to the valuable work they do. The phrase "it shoudl be fun" comes to mind !
July 2010
Working with Sheffield Children's Hospital
We are working with the Governors of the Sheffield Children's Hospital NHS Foundation Trust to help them identify ways they can provide more strategic direction to the hospital's Board of Directors. We will be facilitating a joint away-day with the Hospital's Governors and Directors in October 2010.
June 2010
What Shape Are You?
We presented our "What Shape Are You?" session to the Annual General Meeting of the European Young Bar Association (www.eyba.org) in Sheffield on the 11th June 2010. We received some positive feedback combined with useful feedback about changes we can make.
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Was there anything that we could have done differently
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Iwish I could provide some useful feedback....but I found it just perfect
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Did you feel we delivered to your expectations
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much beyond expectations
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How useful do you think your delegates found the session
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extremely interesting
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Any other comments – is there anything else we might find helpful to know
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maybe it would be useful to integrate the educational materials on how to deal with each shape, eg dos and don’ts for each shape/character
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April 2010
Due to Circumstances beyond our control....
We normally like to update our news page with items about Red Vanilla. However, we're a bit behind with things this month as Jon and family 'endured' an additional week's holiday in Corfu courtesy of Easyjet, an Icelandic Volcano and the ash cloud which according to some national media 'never was'.
March 2010
Business Link Yorkshire - Approved Suppliers 2010/11
Our application to become an approved supplier for Business Link Yorkshire Events programme has been approved.
High Storrs School, Sheffield - Grand Auction of Promises - 26th March 2010
A first for Red Vanilla, for one night only we're appearing alongside Nick Banks - drummer with our favourite band - Pulp. Ok, well not exactly. We're supporting a fund raising event by High Storrs School's Parent Teach Association by offering for auction a 2 hour "What Shape Are You?" session for up to 30 people. Other items on offer include a drumming lesson from Nick Banks! Click here to download further details of our offer.
February 2010
Investors in People Success
We are delighted that following our Investors in People assessment by Julie Connell of Yorkshire and Humberside Assessment Limited we have been re-accredited as an Investors in People organisation. Red Vanilla has grown since our first IIP assessment and this time our small but growing team of associates were involved in the assessment process.
January 2010
Sheffield Hallam University - Team Away-Day
On the 6th January over 30 Student Information Processes team members managed to get to Kelham Island Museum for an away-day despite several inches of snow still being on the ground. We've never used Kelham Island Museum, Sheffield as a training venue before but we were delighted by the customer care provided by the friendly staff and the large room in the Education centre provided an excellent informal space for the day.
December 2009
Do you have staff at risk of redundnacy in 2010?
We've got an effective Interviewee Skills workshop that can help.
We've developed a half-day Interviewee Skills workshop giving those staff at risk of redundancy or redployment an opportunity to practice their interview skills. Many people, particularly those in the public sector, have not been for an interview for several years and the threat of redundancy or redpolyment can be especially worrying.
Our interactive half-day course really helps boost people's confidence and gives them a chance to consider how to best 'sell' themselves in an interview. We've got our first 2010 booking for this workshop from a team within Sheffield City Council. This half-day workshop is available for £450 plus VAT or we can run two workshops back to back on the same day for £700 plus VAT.
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