30th July 2019 – Facilitation of Enhancing Customer Experience workshop for University of Leeds’ Faculty of Medicine and Health. Client Feedback:
“From my perspective the workshop was extremely well planned and delivered. The team seemed to really engage with your delivery style and the research/planning that you had done to make the workshop bespoke to our team also helped to make the session as engaging as possible. I certainly enjoyed it and from the feedback I’ve received the team did too“.
2nd July 2019 – Facilitation of two workshops for the Student Health Association annual conference. Session 1: ‘What Shape Are You?’ and Session 2: Managing Change
18th June 2019– Team development day for Academic Practice and Skills Development team – looking at team working and sharing best practice from within the team.
18th March 2019– Facilitation of two half-day Enhancing Customer Experience workshops for the Landscape Institute.