Developing leaders and managers
We run in-house leadership and management development programmes. Our programmes are customised and linked to our clients’ organisational plans, strategies, values and behaviours etc.
We work with new and aspiring managers up to and including director level leaders.
Typically our Management Developemnt programmes consist of 6 half-day workshops spaced approximately 4 weeks apart.
Click here to see brief details of current in-house programmes we’re running
Improving customer experience
We deliver customer experience training programmes. We’ve worked with the public sector helping universities to improve student experience, NHS Trusts to improve patient experience and local authorities to improve their customers’ experience
Helping people get better at working together
We deliver a range of training and development events around team and partnership working. We have worked with large teams as well as small but highly diverse teams. Jon is the only UK consultant licensed to use Psycho-Geometrics – an engaging and highly memorable way of understanding different behaviours. We’re also accredited to use the Belbin Team Roles online and in face to face workshops.